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Answer · AI Chat Support

Answer the questions you keep answering by hand

Chat on your website that resolves real questions and hands the good ones to your team.

from $450/mo · live in weeks, not quarters

AI Chat Support in use at a small business

The problem this solves

Hours, pricing, availability, coverage. The answers never change, but someone types them all day.

  • The same questions every day

    Hours, pricing, availability, coverage. The answers never change, but someone types them all day.

  • Visitors leave without asking

    Most people will not fill in a form. They will ask a question if it is easy.

  • After-hours visitors get nothing

    People browsing at 9pm get a dead form and no reply.

What we build

  • A chat widget trained on your site, FAQs and policies
  • Answers with sources so you can see exactly why it said what it said
  • Captures name, contact and intent when the conversation is warm
  • Books appointments or pushes the lead into your CRM
  • Escalates to a human with the transcript attached when it should

How it works

A defined process, tested before launch, and tuned with you afterwards.

We collect your content

Site, docs, price lists, past tickets. If it is not written down, we interview your team.

We set the boundaries

What it answers, what it never says, and when it hands off.

We launch and watch

Live transcripts reviewed in the first weeks, with fixes.

We keep it current

New services and prices get added so the answers stay right.

InstantAnswers, at any hour
SourcedEvery answer traces to your content
CRMLeads land where your team works

AI Chat Support questions

Where does it get its answers?

From your own content and a short interview with your team. It cites the source, so nothing is invented.

Can it book appointments?

Yes, if you want it to. Otherwise it captures the lead and your team books it.

Will it annoy my customers?

It is opt-in by the visitor. If a human is better, it passes the conversation over with context.

Which channels?

Website chat first. SMS and social DMs can be added.

Ready to see what this looks like in your business?

Book a 20 minute call. We will ask about your calls, your leads and your admin, and tell you honestly what is worth doing first.